Warranty

Inglesina USA Inc. ("INGLESINA") warrants that each INGLESINA product, when properly used and maintained, will be free from defects in material and workmanship for a period of twenty-four (24) months from the date of purchased by the first retail owner (the "Owner"). 

The Owner's sole and exclusive remedy under this warranty for defects in an INGLESINA product shall be the repair or replacement, in INGLESINA's sole discretion, of the defective part or component.

This warranty does not invalidate the rights recognized to the consumer by the national legislation in force in the Country in which the product was purchased and whose requirements, in case of conflict, will prevail over the content of this warranty.

One extra year (for a total of 3 years) will be granted to those customers who create their own account and register the purchased product at: https://inglesina.ca/pages/extend-your-warranty

NOT COVERED

This warranty does not apply to, and INGLESINA shall have no obligation in respect of, damages or expenses relating to defects caused by the failure to use, maintain or store the INGLESINA product as specified in the manuals or other literature supplied to the Owner. This warranty also does not apply to, and INGLESINA shall have no liability responsibility in respect of damages or expenses relating to:
•    A product that has been altered, changed or modified from factory specifications;
•    A product purchased from an unauthorized dealer (for a list of authorized dealers please visit: www.inglesina.ca STORE LOCATOR);
•    Accidents, misuse, abuse, abnormal use, improper use, negligent use, willful misconduct, lack of reasonable or proper maintenance or storage, improperly performed repairs and/or normal wear or deterioration occasioned by the use of the product;
•    The use of accessories parts that are not manufactured by Inglesina;
•    Any defect or non-conformity that has not been timely and promptly communicated in writing to INGLESINA, and in all cases, no more than thirty (30) days from the discovery thereof.

WARRANTY CLAIM

In the event of a defect covered by this warranty, the Owner shall contact INGLESINA Customer Service:
•    By Phone at: (888)542-1112
•    By E-mail: inglesinausa@inglesina.com (please include pictures of your product for a faster response)

All warranty repairs must be performed exclusively by INGLESINA or by a third-party pre-approved in writing by INGLESINA. To obtain warranty services for your INGLESINA product, including any allegedly defective part, your specific and detailed claim must be reported to and received by INGLESINA in accordance with the terms of this Warranty and within the applicable warranty period. INGLESINA must approve, in writing, all repairs covered under or performed pursuant to this warranty. The Owner is responsible for all expenses associated with transporting the INGLESINA product and/or defective part to and from INGLESINA or any third-party pre-approved in writing by INGLESINA.

If the problem is not covered by this warranty, the consumer will be asked to pay for all related expenses associated with the service provided. 

It is mandatory to keep the serial number of the product and the sales receipt to claim the warranty. 

This warranty is made by INGLESINA with only the first Owner of the INGLESINA product and does not extend to any third-parties. 

This warranty is valid only in the original country of purchase. INGLESINA will not ship replacement or repair parts out of the country of purchase.